Money-back guarantee
Your first purchase comes with a 14-day money-back guarantee. That covers monthly and yearly plans.
After that
- Monthly plans: no refunds after the first 14 days.
- Yearly plans: cancel within the first 30 days and we refund the unused whole months.
Exceptions
We look at these case by case:
- A billing error, like a double charge or the wrong plan.
- An extended service outage.
- A documented account compromise.
How to ask
Email support@ytniches.com from the address on your account and tell us what happened.